At spintime ph, we believe that gaming should always be a source of entertainment — never a source of stress or harm. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform.
Join Responsibly Visit FAQWe give every registered player direct access to tools that help keep gaming enjoyable and within healthy boundaries.
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling-off period has passed. This helps you stay in control of how much you spend on the platform each period. Lowering your limit takes effect rightaway, while increasing a limit requires a 24-hour review period for your protection. We encourage all players to review their limits regularly and adjust them as their circumstances change.
Our platform can send you a notification after you have been playing for a set amount of time. You can configure these reminders in your account preferences to alert you every 30, 60, or 90 minutes. Taking regular breaks is one of the most effective ways to keep gaming in perspective and avoid fatigue-driven decisions. When a reminder appears, we encourage you to pause, step away, and return only when you feel refreshed. Healthy gaming habits start with awareness of how long you have been playing.
If you feel that you need a longer break from gaming, spintime ph offers a self-exclusion option that temporarily or permanently restricts access to your account. You can choose a self-exclusion period of 30 days, 90 days, 6 months, or a permanent closure. During the exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We take self-exclusion requests seriously and process them promptly to ensure your safety. If you wish to activate this option, please contact our support team or visit our FAQ page for step-by-step guidance.
Reality check pop-ups appear at intervals you choose, showing you how long you have been in your current session and your net gaming activity for that period. These brief prompts are designed to give you an honest snapshot of your play without interrupting your experience unnecessarily. Seeing your session data in real time helps you make informed decisions about whether to continue or take a break. You can enable or disable reality checks at any time from your account settings. We believe transparency about your own activity is a key part of responsible play.
A cooling-off period lets you take a short break of 24 hours, 48 hours, or up to 7 days without fully closing your account. During this time, your account is suspended and you cannot access any gaming features. This option is ideal if you feel you need a brief pause to reassess your gaming habits without committing to a longer exclusion. Your account details and balance are preserved safely throughout the cooling-off period. You can request a cooling-off period at any time by contacting our support team.
Your full transaction and gaming activity history is available in your account dashboard at any time. Reviewing your history regularly helps you understand your spending patterns and identify any changes in your gaming behaviour. We display your deposits, withdrawals, bets placed, and session durations in a clear, easy-to-read format. If you notice patterns that concern you, we encourage you to use one of our limit or exclusion tools right away. Staying informed about your own activity is the first step toward responsible gaming.
Problem gambling can affect anyone. Knowing the warning signs early makes it easier to seek help before the situation becomes serious.
Problem gambling is not always easy to recognise, especially when gaming feels like a normal part of daily life. However, there are clear warning signs that suggest gaming may have moved beyond healthy entertainment. If you find yourself spending more money than you can afford to lose, or if you feel anxious or irritable when you are not playing, these may be early indicators that your relationship with gaming needs attention. Chasing losses — continuing to play in an attempt to win back money you have already lost — is one of the most common and serious signs of problem gambling.
Other signs include neglecting work, family, or social responsibilities because of gaming, borrowing money to fund your play, or lying to people close to you about how much time or money you spend on gaming. If gaming is causing you stress, guilt, or financial difficulty, it is important to reach out for help as soon as possible. spintime ph encourages all players to be honest with themselves and to use our self-assessment tools if they have any concerns about their gaming habits.
spintime ph is strictly an adults-only platform. All players must be at least 21 years of age to register and play, in accordance with Philippine gaming regulations. During the registration process, we verify the age of all new accounts, and we reserve the right to request additional identity documents at any time to confirm that a player meets the minimum age requirement.
We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you share a device with younger family members, please ensure that your spintime ph account is always logged out when not in use and that your login credentials are kept private. If you suspect that a minor has accessed our platform, please contact our support team immediately so we can investigate and take appropriate action. Protecting young people from the potential harms of gambling is a responsibility we take very seriously, and we work continuously to strengthen our age verification processes.
You are never alone. If you or someone you know needs support, these resources are available to help.
Our dedicated support team is available around the clock to assist players who have concerns about their gaming habits. You can reach us through the contact details on our FAQ page. We treat all responsible gaming enquiries with complete confidentiality and without judgement. Whether you need help activating a limit, requesting a self-exclusion, or simply want to talk through your concerns, our team is here for you every day of the year.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards across all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who are experiencing difficulties related to gambling. We operate in full compliance with PAGCOR's responsible gaming framework and support their efforts to promote safe and fair play for all Filipino players. Players can contact PAGCOR directly for independent advice and assistance.
Gamblers Anonymous Philippines is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. Meetings are held regularly across the Philippines and are open to anyone who has a desire to stop gambling. The programme is free of charge and completely confidential. If you feel that your gaming has become unmanageable, reaching out to a peer support group can be a powerful first step toward recovery.
Responsible gaming is at the heart of everything we do at spintime ph. If you have questions about our player protection tools, want to set limits on your account, or need to speak with someone about your gaming habits, our support team is always ready to help. You can also find detailed answers on our FAQ page. Ready to play responsibly? Create your account today, or log in if you are already a member.